Last updated: March 26, 2026
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you may have when you use WokiToki.
We may collect the following categories of information:
We use information to provide, maintain, and improve the service, including translation, chat delivery, transcription, OCR, file handling, account authentication, and session syncing.
We also use information to verify phone numbers, manage credits, subscriptions, plans, and coupons, deliver notifications, provide customer support, and detect fraud, abuse, or security incidents.
We may use information to improve the quality and reliability of the service, troubleshoot issues, and develop new features.
Where required, we rely on consent, contract performance, legitimate interests, or legal obligations as applicable.
We may share information with service providers that help us operate the service, including AI or model providers, hosting and storage providers, payment processors, messaging and WhatsApp infrastructure providers, analytics vendors, and security vendors.
Examples of service providers may include cloud infrastructure platforms such as Supabase and payment providers such as PayVia, depending on how the service is configured.
We may also share information if required to do so by law, regulation, legal process, or a valid request from a public authority.
We do not sell your personal information in the ordinary sense of the word unless we clearly say otherwise in a separate notice.
Attachments, images, audio files, and similar content may be stored in cloud storage so the service can process and deliver them.
Depending on the current implementation, uploaded file URLs may be temporarily accessible as needed for chat delivery, processing, or retrieval.
Your information may be processed and stored in countries other than your own, including countries that may have different data protection laws.
Where required, we take reasonable steps to use appropriate safeguards for such transfers.
We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.
Text conversations and history may be retained while needed to provide the service and support your account.
Voice recordings may be deleted after processing where applicable, but transcripts, translation results, and history may remain associated with your account.
Logs, security records, and payment records may be retained for as long as reasonably necessary for operations, fraud prevention, accounting, or legal compliance.
When you request deletion, we will try to complete it within a reasonable time and, where feasible, within 30 days.
Depending on your location and applicable law, you may have the right to access, correct, delete, or update your personal information, and to request additional information about how we process it.
You can manage cookies and similar technologies through your browser or device settings, although some features may not function properly if you disable them.
You may also control push notifications through your device or browser settings.
To make a privacy request, contact us through the website or the contact details we provide there.
We use reasonable administrative, technical, and organizational safeguards to protect personal information.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The service is not intended for children under 13, or under the minimum age required by local law if that age is higher.
We do not knowingly collect personal information from children in violation of applicable law.
We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated lastUpdated date.
If you have questions or concerns about this Privacy Policy, please contact us through the website or the contact details available there.